Terms & Conditions - Millers Market Online

  1. Orders can be placed online for delivery in the UK mainland only. For orders to be delivered to non-UK destinations, please contact info@millersmarketonline.com with details of the item you wish to purchase and we can look to set-up an arrangement.
  2. Visitors are welcome at Millers Market and our Christmas shop. The address is The Olde Watermill Shopping Village, Barton Mill Lane off Faldo Road, Barton-Le-Clay, MK45 4RF
  3. All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates. It may be necessary to adjust the prices in the event of a change in VAT rates. Customers are entitled to a full refund if this is not acceptable.
  4. PAYMENT. We accept most credit or debit cards.
  5. Credit and debit card payments are deducted once the item(s) order is placed.
  6. GUARANTEE. All goods are guaranteed for 12 months from the date of purchase, however, the guarantee is void if the goods when returned show signs of misuse, neglect, damaged caused by accident or the goods have been altered or modified electrically. This guarantee does not apply outside the UK.
  7. For UNWANTED and FAULTY products please view our Refunds & Returns section found on the Home Page.
  8. CLAIMS. Goods that are lost or damaged in transit must be made aware to us within 48 hours of delivery by email. In the case of non-delivery, please allow 3 days just in case the delivery has been delayed, otherwise we advise you to contact us for assistance. Damaged goods and packaging must be retained for inspection.
  9. REFUNDS. Refunds will be made to customers who have purchased goods from Millers Market Online only. This must be done via our online returns system. We can only accept goods back that are complete, unused and in “as new” condition (i.e. if a box has been opened to examine a product it must have been done without damaging or marking the product in any way). Goods must be returned in the original box, complete with packing and accessories (if applicable) at the consumer's expense together with a purchase receipt.
  10. Where goods are purchased by credit or debit card, refunds will only be made to the original card account used for the transaction. A copy of the customer credit, debit card receipt and store receipt must also be submitted.
  11. None of the above conditions affects your statutory rights.